Booking notification emails to guests
Plan availability: premium
Quick look: Settings > Emails
Bookingmood can send emails to guests to notify them about their bookings. You can send them manually and automatically. Emails can be translated into multiple languages.
You can show or hide the reference of Bookingmood in the emails that are sent.
Adds a button that links to an online booking page, where your guests can find everything about their booking. Check the example.
You can group the emails that Bookingmood sends related to the same booking in the same thread. You can also let Bookingmood send all emails as seperate emails, so they are not threaded.
Bookingmood sends emails via the email address automated@bookingmood.com. If you want your guests to be able to reply to the emails that Bookingmood sends, you can add reply-to addresses. If you don't add a reply-to address, your guests won't be able to reply to emails that Bookingmood sends.
The emails that Bookingmood sends to guests are managed in templates. You can manage them at Setttings > Email. You can set-up emails for all rentals, but also for specific ones.
This automated email is sent when a guest submits a booking request. You can enable or disable this automated email under Settings > Booking requests.
When you change the status of a booking request to Confirmed, you have the choice to send an email to inform the guest.
When you change the status of a booking request to Pending, you have the choice to send an email to inform the guest.
When you change the status of a booking request to Rejected, you have the choice to send an email to inform the guest.
When you generate an invoice, you have the choice to send an email to inform the guest.
When you makr a payment as received, you have the choice to send an email to inform the guest.
Click on + New template > Custom scheduled email to create your own automated email.
A variable is a placeholder that will be replaced by actual data when you send the email. For example, when you add {{arrival_date}} into a template, this piece will be replaced by the actual arrival date of the booking. Like May 18, 2024. You can add a variable by clicking on the {x} icon in the editor.
Quick look: Settings > Emails
Bookingmood can send emails to guests to notify them about their bookings. You can send them manually and automatically. Emails can be translated into multiple languages.
Settings
Show Bookingmood branding in emails
You can show or hide the reference of Bookingmood in the emails that are sent.
Include link to booking status page in emails
Adds a button that links to an online booking page, where your guests can find everything about their booking. Check the example.
Email grouping
You can group the emails that Bookingmood sends related to the same booking in the same thread. You can also let Bookingmood send all emails as seperate emails, so they are not threaded.
Reply-to addresses
Bookingmood sends emails via the email address automated@bookingmood.com. If you want your guests to be able to reply to the emails that Bookingmood sends, you can add reply-to addresses. If you don't add a reply-to address, your guests won't be able to reply to emails that Bookingmood sends.
Templates
The emails that Bookingmood sends to guests are managed in templates. You can manage them at Setttings > Email. You can set-up emails for all rentals, but also for specific ones.
Booking request received
This automated email is sent when a guest submits a booking request. You can enable or disable this automated email under Settings > Booking requests.
Booking request confirmed
When you change the status of a booking request to Confirmed, you have the choice to send an email to inform the guest.
Booking request pending
When you change the status of a booking request to Pending, you have the choice to send an email to inform the guest.
Booking request rejected
When you change the status of a booking request to Rejected, you have the choice to send an email to inform the guest.
Invoice created
When you generate an invoice, you have the choice to send an email to inform the guest.
Payment requested
Payment received
When you makr a payment as received, you have the choice to send an email to inform the guest.
Create your own scheduled email!
Click on + New template > Custom scheduled email to create your own automated email.
Insert a variable in a template
A variable is a placeholder that will be replaced by actual data when you send the email. For example, when you add {{arrival_date}} into a template, this piece will be replaced by the actual arrival date of the booking. Like May 18, 2024. You can add a variable by clicking on the {x} icon in the editor.
Variables
| Variable | Description |
|---|---|
| {{address}} | The address of the guest |
| {{arrival_date}} | The arrival date of the booking |
| {{departure_date}} | The departure date of the booking |
| {{duration}} | The duration of the booking in nights or days |
| {{email}} | The email address of the guest |
| {{first_name}} | The first name of the guest |
| {{last_name}} | The last name of the guest |
| {{name}} | The full name of the guest |
| {{organization_name}} | The name of your Organization |
| {{phone}} | The phone number of the guest |
| {{product_name}} | The name of the rental unit |
| {{reference}} | The reference of the booking |
| {{subtotal}} | The subtotal amount of the booking |
| {{total}} | The total amount of the booking |
| Extra variables in invoice related emails | |
| {{invoice_reference}} | The reference of the invoice |
| {{invoice_date}} | The date of the invoice |
| {{invoice_total}} | The total amount of the invoice |
| Extra variables in payment related emails | |
| {{payment_total}} | The total amount of the payment |
| {{payment_paid}} | The amount that is paid |
| {{departure_date}} | The address of the guest |
| {{payment_due_at}} | The due date of the payment |
Updated on: 07/03/2023
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